TERMS AND CONDITIONS

Hormone Therapy Institute
Effective Date: 09/2025

These Terms and Conditions (“Terms”) govern your use of the Hormone Therapy Institute website (the “Website”) and the medical services provided by Hormone Therapy Institute (“we,” “us,” or “our”), a medical practice specializing in women’s health, menopause, perimenopause, weight loss, and hormonal imbalance treatment located in Nevada.

1. ACCEPTANCE OF TERMS

By accessing or using our Website, scheduling an appointment, or receiving medical services from our practice, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

2. MEDICAL SERVICES AND WEBSITE PURPOSE

2.1 No Medical Advice via Website
The information provided on this Website is for educational and informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified healthcare provider with any questions regarding a medical condition.

2.2 No Doctor-Patient Relationship
Use of this Website alone does not create a doctor-patient relationship. Such a relationship is established only through direct consultation, examination, and mutual agreement to proceed with treatment.

2.3 Medical Emergency Disclaimer
THIS WEBSITE IS NOT INTENDED FOR MEDICAL EMERGENCIES. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

3. ELIGIBILITY AND USE RESTRICTIONS

3.1 Age Requirements
You must be at least 18 years old to use this Website independently. Minors may access our services with appropriate parental or guardian consent as required by Nevada law.

3.2 Prohibited Uses
You agree not to:

• Use the Website for any unlawful purpose
• Attempt to gain unauthorized access to any portion of the Website
• Interfere with or disrupt the Website’s operation
• Upload or transmit viruses or malicious code
• Impersonate any person or entity
• Harvest or collect information about other users

4. APPOINTMENT SCHEDULING AND CANCELLATION

4.1 Scheduling
Online appointment scheduling is provided for convenience but does not guarantee appointment availability. All appointments are subject to confirmation by our office.

4.2 Cancellation Policy
Appointments must be cancelled at least 24 hours in advance. Late cancellations or no-shows may be subject to a fee of $75, except in cases of documented emergencies.

4.3 Insurance Verification
You are responsible for verifying insurance coverage before your appointment. Services rendered without valid insurance coverage are your financial responsibility.

5. PATIENT RESPONSIBILITIES

By receiving treatment at our practice, you agree to:

• Provide accurate and complete health information
• Follow prescribed treatment plans and medical advice
• Inform us of any changes in your health status or medications
• Treat our staff with respect and courtesy
• Pay all fees and copayments in a timely manner
• Comply with our office policies and procedures

6. FINANCIAL TERMS

6.1 Payment Responsibility
You are financially responsible for all services received, regardless of insurance coverage. This includes copayments, deductibles, and non-covered services.

6.2 Payment Methods
We accept cash, check, and major credit cards. Payment is due at the time of service unless other arrangements have been made.

6.3 Collections
Unpaid balances may be referred to a collection agency. You agree to pay all costs of collection, including reasonable attorney’s fees.

7. TELEHEALTH SERVICES

If we offer telehealth services:

• You consent to the use of electronic communications for telehealth consultations
• You acknowledge that telehealth has limitations compared to in-person visits
• Technical difficulties may occur, and alternative arrangements may be necessary
• Nevada law governs all telehealth services regardless of your location

8. INTELLECTUAL PROPERTY

All content on this Website, including text, graphics, logos, and images, is our property or licensed to us and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. PATIENT TESTIMONIALS AND REVIEWS

If you provide a testimonial or review:

• You grant us permission to use it for marketing purposes
• You represent that your statements are true and based on personal experience
• We reserve the right to edit for length and clarity
• You may request removal of your testimonial at any time

10. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY NEVADA LAW:

• We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website
• Our total liability for any claim related to the Website shall not exceed $100
• Medical malpractice claims are not limited by these Terms and are governed by applicable Nevada law

11. INDEMNIFICATION

You agree to indemnify and hold harmless Hormone Therapy Institute, its physicians, employees, and agents from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Your misuse of the Website
• Your violation of any third-party rights

12. HIPAA AND PRIVACY

Your privacy is protected under HIPAA and Nevada state law. Please review our separate Privacy Policy for detailed information about how we collect, use, and protect your information.

13. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Material changes will be posted on the Website with an updated Effective Date. Continued use of the Website after changes constitutes acceptance of the modified Terms.

14. NEVADA LAW AND JURISDICTION

These Terms are governed by Nevada law. Any disputes shall be resolved exclusively in the state or federal courts located in Clark County, Nevada. You consent to personal jurisdiction in these courts.

15. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

16. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other posted policies, constitute the entire agreement between you and Hormone Therapy Institute regarding the use of our Website and services.

17. PROFESSIONAL DISCLAIMERS

17.1 Hormone Therapy Disclaimer
Hormone replacement therapy and other treatments carry risks and benefits that vary by individual. All treatment decisions should be made in consultation with your healthcare provider based on your specific medical history and needs.

17.2 Weight Loss Disclaimer
Individual weight loss results vary. No specific outcome is guaranteed. Success depends on various factors including adherence to treatment plans, individual metabolism, and lifestyle factors.

17.3 Supplement and Medication Information
Information about supplements, medications, or treatments on this Website is for educational purposes only and should not replace professional medical consultation.

18. CONTACT INFORMATION

For questions about these Terms and Conditions, please contact:

Hormone Therapy Institute
2637 W Horizon Ridge Parkway, Suite 130
Henderson, Nevada 89052
Phone: (702) 568-6108
Email: support@hormonetherapyinstitute.com

19. SPECIAL PROVISIONS FOR WOMEN’S HEALTH SERVICES

19.1 Confidentiality
We understand the sensitive nature of women’s health issues and maintain strict confidentiality in accordance with HIPAA and Nevada law.

19.2 Reproductive Health Rights
We comply with all Nevada laws regarding reproductive health services and patient rights.

19.3 Partner/Spouse Information
Information about your treatment will not be shared with partners or spouses without your explicit written consent, except as required by law.

ACKNOWLEDGMENT

By using our Website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.